dumbChat allows sending of bulk promotional messages, and hence boosting customer repeat-purchase rate.

For example, “Toyzone” collects different types of toys from various countries and regions, whilst preferences vary from one to another. For instance, some customers prefer Japanese animation figures, while others prefer character figures from Europe and the United States, etc..  “Toyzone ” will use dumbChat to label customers with different tags after their initial inquiry and purchase. If there are new Japanese figures arriving, the promotion materials of these new toys will be sent to customers who like Japanese toys, thus increasing the repeat purchase rate of customers.