WhatsApp is the most widely used messaging app in Hong Kong, and almost all businesses use it to communicate with customers. WhatsApp Business is a version specifically designed for businesses, offering features for efficient message and customer data management, saving
With the popularity of instant messaging applications, conversational marketing has become a global trend for the future. Many young people prefer online shopping at virtual stores that are accessible anytime and anywhere, rather than physical stores. They also prefer using
WhatsApp can be said to be the most frequently used instant messaging application in Hong Kong and is also one of the world’s most widely used instant messaging platforms. Many businesses and merchants use WhatsApp to communicate with customers, making
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