WhatsApp is the most widely used messaging app in Hong Kong, and almost all businesses use it to communicate with customers. WhatsApp Business is a version specifically designed for businesses, offering features for efficient message and customer data management, saving
WhatsApp is for individuals who use it for personal communication. While WhatsApp Business, as the name suggests, focuses on company owners and allows them to communicate with users. Initially, WhatsApp Business would only allow login on a single mobile phone
To build a successful IG account, aside from providing excellent content, regularly checking the IG Insight Report is also an essential step. Through the IG Insight Report, you can gain deeper insights into your followers' preferences and interaction responses, allowing
The rapid development of social media platforms in Hong Kong has attracted widespread attention. With the rise of emerging platforms and the consolidation of traditional ones, Hong Kong's social media landscape is undergoing an exciting transformation. This article will delve
With the rapid expansion of the internet, online shops have proliferated, and many customers prefer shopping and making purchases on online stores that operate 24 hours a day compared to physical stores. Many merchants have also opened their own online
In today's e-commerce market, online payment has become an indispensable part, with more and more companies beginning to utilize online payment functionality. Online payment functionality has also become an essential part for online store owners. dumbChat makes it easy for
increasing sales and profits by collecting, analysing, and utilising customer data. Retail CRM functionalities include customer data management, marketing automation, customer service and support, sales pipeline management, and more. By using retail CRM, retailers can better understand and meet customer
In December 2022, OpenAI developed an AI chatbot called ChatGPT, marking a significant shift in people's perception of chatbots. Historically, many AI chatbots were perceived as rigid, lacking emotion, and struggling to engage in fluent conversations. However, ChatGPT has changed
WhatsApp has a significant user base in Hong Kong, and many businesses prioritise using WhatsApp as a communication platform with their customers. However, the features provided by regular WhatsApp may not fully meet business needs. Therefore, WhatsApp introduced WhatsApp Business,
In recent years, artificial intelligence and automation have become major trends in technological development. AI-generated art has led to many artists fearing unemployment, while ChatGPT, after extensive text learning, though still prone to errors during conversation, can almost engage in
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