目錄
WhatsApp Business is a version of WhatsApp specifically designed for business use, offering many additional business-oriented features compared to the personal version of WhatsApp. Some businesses initially use the personal version of WhatsApp to communicate with customers and may want to switch to the WhatsApp Business version while retaining the same phone number. The answer is yes, and below, dumbChat will tell you how to switch from WhatsApp to WhatsApp Business.
dumbChat.AI is a system that connects and integrates your social media and instant messaging accounts such as WhatsApp, FB messenger etc.. The intelligent robot can quickly respond to customer needs, automatically process orders and speed up transactions. Click here for pricing details.
What is WhatsApp Business?
WhatsApp Business is another practical version of WhatsApp that offers additional features tailored for business use compared to the personal version of WhatsApp. These features include company profiles, automated replies, product catalogs, customer labels, message sending/receiving statistics, and more. These functionalities make communication and interaction with customers more convenient for businesses.
Learn more： [WhatsApp Business] 5 Key Features of WhatsApp Business to Elevate Your Customer Service
Backing up chat records
It’s best to back up your chat records before switching to WhatsApp Business. During the migration process, if there are issues with your phone or network, there’s a small chance that your WhatsApp chat records may be lost. Having a backup eliminates any worries.
iPhone backup tutorial:
Go to “Settings” >> “Chats” >> “Chat Backup” >> “Back Up Now”;
Android phone backup tutorial:
“Settings” >> “Chats” >> “Chat Backup” >> “Backup”;
Learn more：[Latest in 2022] WhatsApp Chat Backup and Restore! What to Do If WhatsApp Backup is Stuck?
Tutorial on switching from WhatsApp to WhatsApp Business
Step 1: Open the App Store or Google Play to download WhatsApp Business.
Step 2: Open WhatsApp Business, click Agree and Continue to accept the WhatsApp Business Application Terms of Service.
Step 3: WhatsApp Business will automatically recognize your phone’s WhatsApp personal version. If you’re using this number as a business account, click on the option for the business phone number.
Step 4: Click Continue >> Allow to allow WhatsApp Business to transfer your chat records and related media files.
Step 5: WhatsApp will send a short message to your phone containing a 6-digit code. Enter this 6-digit code.
Step 6: During the transfer, make sure your phone and WhatsApp Business are both open.
Once the transfer is complete, you can start setting up your WhatsApp Business account.
dumbChat system
dumbChat is a real-time social communication platform that allows simultaneous logins to different instant messaging platforms, connecting WhatsApp, FB Messenger, and corporate websites. It also supports multiple logins for simultaneous handling of customer messages.
We have developed a convenient message management system, including features such as multi-login, broadcast messaging, automatic replies based on keywords, delegation of customer service, tagging and classification, and quick replies. These functionalities allow for real-time recording of customer data, thereby enhancing customer service efficiency. Additionally, our 24/7 chatbot service saves a significant amount of time and costs, enabling employees to better serve customers. Furthermore, our data analytics feature provides clear reports on customer sources, chat analysis, and more, helping you understand your customers and seize more business opportunities.
Learn more about WhatsApp Marketing Tips >>
Last Updated on 2024-02-18
