Day: October 26, 2023

處理投訴技巧

CRM System | Four Techniques for Handling Complaints to Turn Enemies into Friends

The Importance of Properly Handling Customer Complaints As the saying goes, "The customer is always right." Providing excellent customer service is crucial for the smooth completion of subsequent tasks. However, with intense competition, customers have higher expectations regarding products and

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客服效率

CRM System | Must-Know Methods and Techniques to Improve Team Customer Service Efficiency!

Improving team efficiency in customer service is a common goal for every business. As the saying goes, to do a good job, one must first sharpen one's tools. To enhance the efficiency of a customer service team, it's essential not

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client-feedback

CRM system | How to Gather Customer Feedback Using a CRM System

The operation of any business is intrinsically tied to its customers. Understanding your customers and listening to their opinions and feedback is crucial for a business's growth. Even customer complaints play a vital role in helping a business identify areas

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Facebook廣告受眾

FB Marketing Skills | Decide Who Sees Your Facebook Ads and Turn Them into Revenue

One significant advantage Facebook has over Google is its extensive and real user information. Facebook collects detailed data on what each user likes in terms of posts and videos, making it possible to deliver highly targeted ads to potential customers

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Facebook廣告

FB Marketing Series | How to Set Up Facebook Ads? Teaching You How to Target Marketing Precisely

There are many marketing methods available, and traditional marketing approaches such as distributing flyers, placing ads in newspapers, and airing on television all have a significant drawback: they lack a specific target, making precise marketing difficult. In contrast, Facebook advertising

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facebook-video-download

FB Marketing Series | Facebook Video Download Tips! Easily Download FB Videos !

Facebook is one of the world's most popular social media platforms with a large user base. It hosts many interesting videos, but Facebook restricts users from downloading them. This limitation has led to the emergence of numerous websites and software

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FB粉絲團經營

Facebook Marketing Series | Five Key Techniques to Successfully Manage Your Facebook Fan Page

Social media marketing is now a crucial aspect of corporate marketing, and managing a Facebook fan page is a vital part of it. Capturing the attention of your audience amidst the plethora of information on Facebook is essential. While setting

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FB粉絲專頁

FB Marketing | The Importance of Creating a Facebook Fan Page

Creating a Fan Page has become essential in today's world as people are deeply involved in various social media platforms. Facebook, with its massive user base, stands out as a powerful marketing platform, and creating an e-commerce fan page on

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