marketing-strategy

【ChatBot】How does a chatbot help businesses improve product conversion rates?

In December 2022, OpenAI developed an AI chatbot called ChatGPT, marking a significant shift in people's perception of chatbots. Historically, many AI chatbots were perceived as rigid, lacking emotion, and struggling to engage in fluent conversations. However, ChatGPT has changed

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Whatsapp API

WhatsApp Official Business API vs Third-Party Business API

WhatsApp has a significant user base in Hong Kong, and many businesses prioritise using WhatsApp as a communication platform with their customers.  However, the features provided by regular WhatsApp may not fully meet business needs. Therefore, WhatsApp introduced WhatsApp Business,

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WhatsApp-business

[WhatsApp business Account] How WhatsApp Business APP Can Improve Your Customer Service

WhatsApp Business is an application specifically designed for businesses, offering many additional features compared to the personal version of WhatsApp. With WhatsApp Business, businesses can expand their operations and stay in constant contact with customers, thanks to numerous practical and

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Chatbot應用

【Chatbot Application】What are the characteristics of an excellent chatbot ?

In recent years, artificial intelligence and automation have become major trends in technological development. AI-generated art has led to many artists fearing unemployment, while ChatGPT, after extensive text learning, though still prone to errors during conversation, can almost engage in

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WhatsApp

【WhatsApp Business Tutorial】Registering WhatsApp Business with numbers starting with 2 or 3!

WhatsApp is almost ubiquitous in Hong Kong, with many companies and merchants using it to communicate with customers. WhatsApp also has a dedicated version for businesses called "WhatsApp Business." It's often cumbersome to register as it requires an additional SIM

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客戶服務技巧

【Latest in 2023】Four Major Marketing Techniques! Helping You Improve Customer Service Quality

With the increasing competition among businesses, customer demands for customer service are also rising. As the gateway to a business, customer service not only meets customer demands for product quality but also bears the responsibility of resolving customer issues and

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【WhatsApp Android to iPhone】Transfer WhatsApp Data! Easy One-Click Solution!

WhatsApp is the world's most widely used messaging application, available on both Android and iPhone devices.  However, there has been a significant inconvenience regarding message backup and storage: while WhatsApp conversations on Android are backed up to Google Drive, those

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【IG Shop】How to Manage an IG Shop? Essential Tips for Running an IG Online Store!

The number of Instagram users is constantly increasing, and many businesses have also joined Instagram, opening their own IG online stores. However, standing out among the many IG online stores requires various techniques. So, what techniques can increase exposure and

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【WhatsApp Business Tutorial】Tutorial on how to switch from WhatsApp Personal to WhatsApp Business!

WhatsApp Business is a version of WhatsApp specifically designed for business use, offering many additional business-oriented features compared to the personal version of WhatsApp. Some businesses initially use the personal version of WhatsApp to communicate with customers and may want

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