Author: dumbChat

ChatGPT人工智能

【ChatGPT】Your Key to Boosting Work Efficiency! Easily Enhance Your Work Efficiency

In today's digital era, with more and more businesses and organizations shifting their focus of customer support towards chatbots, ChatGPT chatbot programs have become powerful tools for improving customer support efficiency. Its advantages include 24/7 availability, handling large volumes of

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dumbchat線上支付

【Online Shop Tutorial】How to use dumbChat for online payments?

In today's e-commerce market, online payment has become an indispensable part, with more and more companies beginning to utilize online payment functionality. Online payment functionality has also become an essential part for online store owners. dumbChat makes it easy for

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零售CRM

【Retail Online Store Strategy】How to Increase Sales with Customer Relationship Management (CRM) System

increasing sales and profits by collecting, analysing, and utilising customer data. Retail CRM functionalities include customer data management, marketing automation, customer service and support, sales pipeline management, and more.  By using retail CRM, retailers can better understand and meet customer

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【ChatBot】How does a chatbot help businesses improve product conversion rates?

In December 2022, OpenAI developed an AI chatbot called ChatGPT, marking a significant shift in people's perception of chatbots. Historically, many AI chatbots were perceived as rigid, lacking emotion, and struggling to engage in fluent conversations. However, ChatGPT has changed

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WhatsApp’s Secret Code: Taking Your Privacy to the Next Level

In May of this year, WhatsApp introduced the "Conversation Lock" feature to assist users in organizing conversations they don't want others to see into hidden folders. Now, WhatsApp is introducing further updates with the addition of the "Secret Code" feature, enhancing

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Whatsapp API

WhatsApp Official Business API vs Third-Party Business API

WhatsApp has a significant user base in Hong Kong, and many businesses prioritise using WhatsApp as a communication platform with their customers.  However, the features provided by regular WhatsApp may not fully meet business needs. Therefore, WhatsApp introduced WhatsApp Business,

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WhatsApp 新增「聽後即焚」功能

WhatsApp introduces ‘Listen Once’ feature: Voice messages disappear immediately after being listened to.

Recently, WhatsApp is developing a new feature that allows users to send one-time voice messages which are automatically deleted once listened to, also known as the "Listen Once" feature. This feature is similar to one-time text messages, where the voice

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Chatbot應用

【Chatbot Application】What are the characteristics of an excellent chatbot ?

In recent years, artificial intelligence and automation have become major trends in technological development. AI-generated art has led to many artists fearing unemployment, while ChatGPT, after extensive text learning, though still prone to errors during conversation, can almost engage in

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WhatsApp

【WhatsApp Business Tutorial】Registering WhatsApp Business with numbers starting with 2 or 3!

WhatsApp is almost ubiquitous in Hong Kong, with many companies and merchants using it to communicate with customers. WhatsApp also has a dedicated version for businesses called "WhatsApp Business." It's often cumbersome to register as it requires an additional SIM

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【WhatsApp API Guide】Here’s Everything You Need to Know about WhatsApp Cloud API

In May 2022, Meta announced the launch of a new cloud system called the "WhatsApp Cloud API," also known as "WhatsApp Business Accounts in the Cloud." This means that businesses will have two different ways to use the WhatsApp API

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