For a business to thrive in the long run, it's not just about acquiring new customers; it's also about ensuring that new customers become loyal ones, consistently making purchases and becoming stable patrons of the store. This concept is known
In the information age, businesses use various systems such as CRM systems, ERP systems, OA systems, and more to fulfill most of their functions. These systems provide real-time, accurate, and comprehensive data to managers and employees, significantly improving work efficiency.
When businesses operate, they use various marketing methods to promote their products and services, attracting more customers to make purchases. Among these methods, the most commonly used is the membership system. By meeting certain conditions, such as reaching a specific
WhatsApp launched its initial version in January 2009 and has been updated for 13 years. During this period, in order to adapt to the needs of users, various functions have been continuously updated, and many very practical hidden functions have
The Importance of Properly Handling Customer Complaints As the saying goes, "The customer is always right." Providing excellent customer service is crucial for the smooth completion of subsequent tasks. However, with intense competition, customers have higher expectations regarding products and
Improving team efficiency in customer service is a common goal for every business. As the saying goes, to do a good job, one must first sharpen one's tools. To enhance the efficiency of a customer service team, it's essential not
The operation of any business is intrinsically tied to its customers. Understanding your customers and listening to their opinions and feedback is crucial for a business's growth. Even customer complaints play a vital role in helping a business identify areas
One significant advantage Facebook has over Google is its extensive and real user information. Facebook collects detailed data on what each user likes in terms of posts and videos, making it possible to deliver highly targeted ads to potential customers
There are many marketing methods available, and traditional marketing approaches such as distributing flyers, placing ads in newspapers, and airing on television all have a significant drawback: they lack a specific target, making precise marketing difficult. In contrast, Facebook advertising
Facebook is one of the world's most popular social media platforms with a large user base. It hosts many interesting videos, but Facebook restricts users from downloading them. This limitation has led to the emergence of numerous websites and software
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